Refund policy

Our Commitment to You At Archadia, every collectible and decor piece is handled with care — from our hands to yours. We want you to love what you receive, and if something goes wrong, here’s exactly how we handle it.

Cancellations 

Cancellations are accepted only immediately after placing your order. Once our fulfilment team has been notified or your order has been dispatched, cancellation is no longer possible. Act fast — your piece may already be on its way.

Damaged or Defective Items 

Received something that doesn’t meet Archadia’s standards? Report it to our Customer Service team within 2 days of delivery with clear photos and your order details. We’ll review and confirm a resolution once the issue is verified on our end.

Product Not as Described

If what arrived doesn’t match what was shown on our site, contact us within 2 days of delivery. Our team will assess the complaint and take the appropriate action — no runaround.

Refund Processing

Once a refund is approved by Archadia, it will be credited to your original payment method within 7–9 business days. Questions? Email us at archadia@archadiadecors.in or reach us at +91 9555936329.